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Financial Services – Contact Centre Relocation Research – Case Study

Financial Services – Contact Centre Relocation Research – Case Study

by Chloe Hammill | Aug 31, 2020 | People Insights Case Studies, Uncategorized

Cogito were engaged by a global payment solutions business to conduct a research study into the UK contact centre market with specific focus upon 6 UK locations. Our client was experiencing challenges in recruiting contact centre personnel in a saturated and highly...
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